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Steven Halpern at Rhodes

Download Directions/FAQs

Please note, We are unable to provide customer support beyond the download from our website. If you require assistance in transferring your download to your personal MP3 player or iTunes, please refer to your player documentation.

What is an MP3 file?
MP3 is the industry-standard format for digitally storing music and other audio. The MP3 format was designed specifically for music. It features a compression algorithm that shrinks the file size with virtually no audible change to the music. More on the MP3 format.

Which titles are available for download?
Any title that has an MP3 add to cart button.

How do I purchase an MP3?
Just click on the "Add to Cart" button where the page says "MP3" (be sure not to click on the CD button), then check out normally. You'll be able to download your MP3 files immediately after checkout. There are no shipping or handling charges on orders that include only MP3s.

What do I get with my purchase?
You receive all tracks from the original CD, individually encoded at either 256 kbps (before 2008) or audiophile quality 320 (since 2008) from the master recording, plus cover art. In order to get the liner notes, clink on the liner notes link from the CD details page and download the pdf fto your computer.

How do I download an MP3?
Once you have made your purchase, you will see your order summary. Scroll down and you will see a download button for each MP3 you purchased. You can also visit your account page for links to all previously purchased MP3s. It will be delivered to as a ZIP file.

What is a ZIP file? How do I open a ZIP file?
ZIP files are an industry-standard method of compressing files for quicker transfer. As MP3 files are already compressed, zipping them usually doesn't shrink them any further. However, we use ZIP files as a "wrapper" around our MP3 and PDF files so that you can conveniently download a single file, then open it access the individual files. 

Most modern computer operating systems can access the files within a ZIP file without additional software. If you do need a program to open a ZIP file, we suggest WinZip or PkZip. You will have to unzip the file in order to access the music with your mp3 player.

How big are the MP3 files? How big is the total download?
Individual MP3 files vary in size in relation to the length of the track. Typically, a complete CD will be 80-120MB in size. Please note that our downloads are larger than most, as we encode at a higher bit rate for maximum sound quality.

How do I transfer MP3 files from my computer to my iPod or similiar device?
Every computer and audo device is different. We strongly suggest that that you make sure you're familiar with the process before you purchase an MP3 download.

Are the MP3 files copy protected? Do you use DRM (Digital Rights Management)?
Our MP3 files are not copy protected. We do not use any form of DRM. We trust you. You can copy your MP3 files to any digitial device you own.

Can I give copies of the MP3 files to someone else?
No, they need to purchase their own copies. The MP3 files you purchase are copyrighted, and may only be used on digital devices you own. Remember, stealing music is bad karma.

What is your return policy?
For obvious reasons we can not accept returns to downloaded purchases. If you're not sure about your purchase, please consider ordering a CD instead. Please see our Return Policy for more information.

For live help, you can contact Diana Ziegler at 415-883-3985 Monday through Friday between the hours of 10AM and 4PM PST.